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All our delivery options can be found on our Delivery options page.

You can find this information on our Delivery info page. Here you will have the option to see estimated time frames for deliveries both in the UK and worldwide.


As soon as your order has been dispatched we will send you a confirmation email so you can work out roughly when your parcel will arrive.

For tracked orders, use the tracking link provided in your email to check the updated status of your order.

Have you checked for any delivery cards? Your parcel may have been left somewhere safe, such as with a neighbour or been taken to your local post office or depot centre.

Have you contacted your local customs office? In some countries you may need to pay import duties or customs charges before your parcel is released.

Check out our Delivery information page which gives more information and timescales for both domestic and international deliveries.

Still need help? Please send us a message by clicking here.


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Head to the log in page and select 'forgot your password?'. Once you have entered the email address you signed up with, we will then send you an email so you can reset your password.